Return Policy

Thank you for visiting our Site. We value your privacy and aim to be transparent about how we collect and use your Personal Information. Below, we've outlined the information we gather, why we collect it, and how we use it to enhance your experience:

**Device Information:**
- Examples: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
- Purpose: To optimize the Site's performance and conduct analytics for site usage.
- Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor, Shopify.

**Order Information:**
- Examples: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with customers, screen orders for potential risk or fraud, and send information/advertising about products or services.
- Source: Provided by the customer.
- Disclosure: Shared with our processor, Shopify.

**Customer Support Information:**
- Purpose: To provide customer support.
- Source: Provided by the customer.

We prioritize safeguarding your Personal Information and only share it with service providers necessary to fulfill our contracts and legal obligations. We may also share it to comply with laws/regulations or protect our rights.

**Behavioural Advertising:**
- Purpose: To provide targeted advertisements or marketing communications we believe may interest you.
- Examples: Use of Google Analytics and sharing of information with advertising partners.
- Opt-out: Links to opt-out provided for various services.

**Using Personal Information:**
- Purpose: To provide services such as offering products for sale, processing payments, shipping orders, and keeping customers informed about new products, services, and offers.

We process your Personal Information under lawful bases as outlined by the GDPR, ensuring compliance with regulations and respecting your rights.

**Retention:**
- We retain your Personal Information for our records unless you request erasure.

**Automatic Decision-making:**
- We engage in limited automated decision-making to prevent fraud.

**GDPR:**
- Residents of the EEA have rights regarding access, portability, correction, updating, or erasure of Personal Information.

**CCPA:**
- Residents of California have rights regarding access, portability, correction, updating, or erasure of Personal Information.

**Cookies:**
- We use various types of cookies to enhance your browsing experience and provide insights on website usage.

Your trust is paramount, and we're committed to protecting your privacy. If you have any questions or requests regarding your Personal Information, please contact us using the information provided below.